faq

Common Questions Homeowners Have About Zen Windows Des Moines.

Q: How Does Zen Windows Provide An Accurate Quote Over The Phone?

A: First, we have you fill out the simple form on our Get A Quote page. Owner Alix Wenninger will then email you to schedule a quick phone call to collect additional info about your project. After the call, she’ll contact you with an ironclad quote on the best windows for your situation in less than a day. It’s that simple.

Q: Really, That’s It? No In-Home Meetings? No Sales Presentation?

A: Yes, that’s really it! Most replacement window companies make a huge ordeal when you want a quote: two- to three-hour in-home meetings, pushy salesmen, pricing games… the whole dog-and-pony show. The truth is it actually takes VERY little time for window companies to gather the info they need about your project to provide a quote. At Zen Windows Des Moines, we simply cut out all the fluff, provide a rock-solid quote, and then step back and let YOU make the decision.

Q: How Much Money Do You Require Up Front?

A: $0.00. You don’t pay a penny until the project is done to your 100% satisfaction. No strings; no fine print.

Q: Who Will Be Installing My Project?

A: Craftsmen of the highest caliber. They have decades of installation experience and ensure every single detail (even the small things you can’t see) are done 100% correct. Not only that, but our installers are also friendly, approachable, family-oriented people who are obsessed with creating a pleasant, low-stress project experience for you. You’ll feel completely comfortable having them in your home.

Q: Will The Inside Of My Home Be Exposed During Installation?

A: We install one window at a time, so you don’t have to worry about having multiple openings exposing your home to the elements. We also make sure to place plastic around the window we’re working on to keep out cold air during the winter. Your home will remain comfortable throughout installation.

Q: Will My New Windows Be Energy Efficient?

A: Absolutely. All of our window lines exceed Energy Star requirements for our region of the country, and our window manufacturer has been named Energy Star Partner Of The Year for 2014, 2015, and 2016, and 2017. Even our lowest priced windows come with state-of-the-art energy-saving features like double-insulating LowE glass and a sophisticated spacer system. In addition, we provide numerous energy-efficient options you can choose to add to your windows. Visit our Windows page for more details.

Q: What Kind Of Warranties Do You Provide?

A: We protect your project with a TRUE Transferrable Lifetime Warranty on product and installation. This includes workmanship errors, product defects, faulty screens, and even glass breakage. (No need to break out your magnifying glass—there’s no fine print!)

Get A Quote

Click here to tell us about your project. We’ll schedule a quick call with you, so we can determine the best products for your situation. We’ll then contact you with an ironclad quote in less than a day!